FAQ

Everything you need to know about Kxswgj Accelerator

Kxswgj Accelerator differs from traditional accelerators primarily in its underlying protocol. While most accelerators still use IPsec or IKEv2, Kxswgj Accelerator exclusively employs the WireGuard protocol, which uses only about 4000 lines of code (compared to over 600,000 lines for IPsec), achieving 3-5 times the transfer speed while significantly reducing battery consumption. Furthermore, Kxswgj Accelerator's no-logs policy has been verified by Cure53's independent audit, with the audit report fully public and transparent, truly delivering both speed and security.

Kxswgj Accelerator offers native clients for all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, and mainstream Linux distributions (Ubuntu, Fedora, Debian, etc.). Additionally, Kxswgj Accelerator provides detailed router configuration tutorials, compatible with mainstream router firmware such as Asus, Netgear, OpenWrt, allowing protection for all connected devices with a single configuration.

Kxswgj Accelerator offers a 30-day unconditional refund policy. If you're not satisfied with the service within 30 days of your purchase, simply reach out to our customer support team via online chat or by emailing support@vpnjs.net, with no reason needed for a full refund. Refunds typically return to your payment account within 1-3 business days.

Kxswgj Accelerator has deployed over 3000 high-speed server nodes globally, with actual testing showing average latencies of less than 30ms for Asia-Pacific nodes, around 80-120ms for North America nodes, and stable download speeds exceeding 500Mbps on gigabit broadband. Thanks to the efficiency of the WireGuard protocol, Kxswgj Accelerator maintains stable and smooth connections even in complex network environments.

Kxswgj Accelerator's no-logs policy encompasses all aspects: no recording of your original IP address, no timestamps for connections, no logged websites or domains visited, no DNS queries logged, and no data on bandwidth usage recorded. All servers operate in a pure RAM environment, automatically clearing data upon physical reboot. This policy has passed stringent checks by the internationally recognized auditing firm Cure53, with the full audit report available on the Kxswgj Accelerator website.

How can I configure Kxswgj Accelerator on my router?

Kxswgj Accelerator provides comprehensive router configuration tutorials compatible with mainstream router firmware like Asus (Asuswrt-Merlin), Netgear, Linksys, OpenWrt, etc. The setup steps typically include: 1) log into the router management interface; 2) enter acceleration client settings; 3) upload the configuration file provided by Kxswgj Accelerator; 4) input your Kxswgj Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically gain accelerator protection without needing to install the client on each device individually.

Can Kxswgj Accelerator be used to watch streaming content?

Yes, Kxswgj Accelerator is specially optimized for streaming performance. Our high-speed nodes can smoothly play 4K ultra HD video content. We regularly update our server IP pool to ensure a stable streaming access experience. However, please note that Kxswgj Accelerator does not encourage users to violate the terms of service of any streaming platform.

Will using Kxswgj Accelerator slow down my internet speed?

Thanks to the efficient design of the WireGuard protocol, Kxswgj Accelerator has minimal impact on internet speed. In most cases, speed loss is less than 5-10% of the original bandwidth. In some instances, if your ISP throttles specific traffic (like video streaming or P2P), using Kxswgj Accelerator may actually improve speeds, as the encrypted connection prevents deep packet inspection (DPI) and traffic identification by the ISP.

Does Kxswgj Accelerator support simultaneous connections on multiple devices?

Yes, the Lightning Edition of Kxswgj Accelerator supports up to 6 devices online simultaneously, while the Flagship Edition supports up to 10 devices. This means you can use accelerator protection on your phone, computer, tablet, smart TV, and more at the same time without extra charges. If you need to protect more devices, it's recommended to configure Kxswgj Accelerator on a router, which can protect all family devices in one setup.

How does Kxswgj Accelerator protect me on public WiFi?

Public WiFi is a high-risk scenario for data theft by hackers. Once connected to Kxswgj Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, making it unreadable even if someone carries out a man-in-the-middle attack or sniffing on the same WiFi network. Kxswgj Accelerator also offers an auto-connect feature: the accelerator protection triggers automatically when an unsafe WiFi network is detected.

Is the no-logs policy of Kxswgj Accelerator verified by a third party?

Yes, Kxswgj Accelerator's no-logs policy has been independently audited by the internationally recognized security agency Cure53. The audit team conducted a thorough examination of Kxswgj Accelerator's server infrastructure, codebase, and operational processes, confirming that Kxswgj Accelerator does not log any identifiable user data. The full audit report is publicly available on the Kxswgj Accelerator website.

Does Kxswgj Accelerator support Linux systems?

Yes, Kxswgj Accelerator provides a native Linux command-line client that supports Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, Arch Linux, and other mainstream distributions. Installation methods include one-click installation via APT/YUM repositories and manual installation of .deb or .rpm packages. The Linux client supports all core features, including the WireGuard protocol, split routing, and kill switch.

Does Kxswgj Accelerator provide static IP addresses?

Yes, the Flagship Edition of Kxswgj Accelerator includes an exclusive static IP address. Static IPs are particularly useful for scenarios such as remote access to company networks or NAS, running online services requiring a fixed IP, and avoiding CAPTCHAs triggered by frequent IP changes. The static IP is exclusively allocated for your use and will not be shared with other users.

How can I ensure that Kxswgj Accelerator does not leak my IP address?

Kxswgj Accelerator has a comprehensive leak protection mechanism: DNS leak protection ensures all DNS queries are resolved through an encrypted connection; WebRTC leak protection prevents browsers from exposing your real IP through the WebRTC interface; IPv6 leak protection ensures IPv6 traffic is protected as well. You can use the built-in leak testing tool in the Kxswgj Accelerator client or visit third-party testing sites to verify your protection status.

Can Kxswgj Accelerator handle internet interference?

Kxswgj Accelerator's proprietary obfuscation protocol disguises accelerator traffic as normal HTTPS traffic, effectively countering deep packet inspection (DPI) technology. In strictly regulated networks, Kxswgj Accelerator's obfuscation mode can help users keep a stable connection to a free internet. However, please note that Kxswgj Accelerator advocates for responsible accelerator use in compliance with local laws and regulations.

What payment methods does Kxswgj Accelerator accept?

Kxswgj Accelerator supports various secure payment methods: international credit and debit cards (Visa/Mastercard), PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payments offers additional anonymity. All payment channels are processed through PCI DSS certified secure gateways to ensure the safety of your payment information.

Where are Kxswgj Accelerator's servers located?

Kxswgj Accelerator has deployed over 3000 servers in more than 80 countries and regions globally. Key coverage areas include: North America (over 30 cities in the USA, 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), and the Middle East and Africa (UAE, South Africa, Turkey).

Does Kxswgj Accelerator offer browser extensions?

Yes, Kxswgj Accelerator provides browser extensions for Chrome and Firefox. The browser extensions run lightweight, encrypting only the traffic within the browser (not affecting other applications). They are especially suitable for scenarios requiring quick IP location changes, such as cross-border shopping for price comparisons. The browser extensions also come with built-in WebRTC leak protection and ad-blocking features.

How can I contact Kxswgj Accelerator's customer support team?

Kxswgj Accelerator offers multiple customer support channels: 1) 24/7 live chat—visit Kxswgj Accelerator's website for real-time conversation with customer support, with an average response time of under 2 minutes; 2) Email support—send an email to support@vpnjs.net for a typically 24-hour response; 3) Help center—featuring hundreds of detailed tutorials and troubleshooting guides. Our customer support team offers bilingual service in Chinese and English.

How does Kxswgj Accelerator's ad-blocking feature work?

Kxswgj Accelerator Lightning and Flagship Editions come with built-in ad blocking and malicious website protection. This feature operates at the DNS level, maintaining a domain blacklist with over 1 million rules to block the loading of ad trackers, malicious domains, and phishing websites during the DNS resolution stage. This method is more efficient than traditional browser ad-blocking plugins, as it prevents unwanted connection requests at the network layer.

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